Strategic HR Leadership Development Program - Philadelphia SHRM


Philadelphia Downtown Marriott
1201 Market Street
Philadelphia, PA 19107-3615


Thu, 12/15/2011 - 7:30am - 10:30am EST


Coaching the Top Line

Cost: $40 Members / $70 Non-Members / $30 Students

This program has been approved for 2 Strategic recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. For more information about certification or recertification, please visit the HR Certification Institute website at


7:30 - 8:15:   Breakfast
8:20 - 9:00:   Keynote - Charisse R. Lillie, Vice President, Community Investment, Comcast Corporation
President, Comcast Foundation
9:00 - 9:15:   Break
9:20 - 10:15:   HR Leaders Panel Discussion
10:20:   Wrap Up

Event Overview

As organizations are ever changing and responding to challenging economic times, leaders of organizations must challenge their “top line” to excel and lead their organizations through these turbulent times.  Human Resources must be prepared to transform their organizations as the Executive Team looks to these leaders to develop and execute strategies to attract, retain and reward the best and create a culture of coaching to enhance the company's performance and create a competitive advantage through a successful top line.  Human Resource Professionals responsible for developing strategy and executing change in their organizations will benefit from attending this event.

You will engage in two robust strategic conversations if you attend this event:

Coaching the Top Line: A C-Level Executive's Point of View

"Leading the Leaders of an Organization"

  • The professional and personal experiences that have shaped their leadership style and accomplishments
  • The challenges faced, overcome, and leveraged for their own success and for that of their respective organizations
  • How HR can serve and better understand the needs of its clients?
  • Developing a high performance, value added work place
  • Capitalizing on the strength of your people
  • Successful coaching concepts and leadership strategies
  • Leading in times of uncertainty
  • Transforming your organization

Culture of Coaching:  Panel Discussion (With HR Leader panelists)

  • How to become a better coach: strategies for effective feedback, understanding your weaknesses and strengths as a leader, active and intent listening, being authentic, understanding  the culture of the organization
  • Setting up the process and the culture to support the coaching
  • What are critical competencies to being an effective coach?
  • How coaching differs for the front line supervisors and managers from coaching the executive level…
  • Coaching Executives to work with Boards and different client groups
  • Trusting feedback
  • Establishing coaching goals, linking goals to business and establishing ROI of coaching measures
  • Understanding the coaching relationship and confidentiality issues
  • Guidelines and standards for coaching

Keynote Session

An Executive's Perspective on the Role of HR Leadership in Coaching the Top Line

This highly interactive session will demonstrate the partnerships between C-Level executives and Human Resources necessary for successfully developing coaching strategies to build the top line. This session will focus on what the executives are thinking and how you can be viewed as a key contributor to the enhancement of the company's performance.  There will be a discussion of specific concepts, strategies, and approaches Human Resources professionals should take lead and manage a successful organization through the next generation of leaders.

Keynote Speaker:

Charisse R. Lillie

Charisse R. Lillie is Vice President of Community Investment of Comcast Corporation and President of the Comcast Foundation. She joined Comcast in 2005 as Vice President, Human Resources-Comcast Corporation, and Senior Vice-President, Human Resources-Comcast Cable. She was a partner in the law firm of Ballard Spahr Andrews & Ingersoll, LLP, in Philadelphia from January, 1992 to February, 2005. She was Chair of the Litigation Department from 2002 to 2005, and was a member of the Employment and Labor Law Group of the firm. She also served as an advisor to clients on diversity and anti discrimination issues. She is a frequent lecturer regarding diversity, community investment and corporate social responsibility.

Prior to joining the firm, Ms. Lillie's legal experience included positions as Trial Attorney, U.S. Department of Justice, Civil Rights Division, Assistant United States Attorney for the Eastern District of Pennsylvania, General Counsel to the Redevelopment Authority of the City of Philadelphia and City Solicitor of the City of Philadelphia. In addition, Ms. Lillie has been a member of many civic commissions. She is a member of the Board of Trustees of Howard University, NBCUniversal Foundation, The Franklin Institute, Penn Mutual Life Insurance Company and the Philadelphia Electric Company, an Exelon Company. She has been honored by CableFAX Magazine as one of the top minorities and top women in cable.

The Houston, Texas native received her B.A. in 1973 from Wesleyan University - cum laude; her J.D. in 1976 from Temple Law School - Dean's Honor List; and her LL.M. in 1982 from Yale Law School. She was awarded an honorary Doctor of Laws degree from Seton Hill University, Greensburg, PA, in 2005. In 2011, she was awarded an honorary Doctor of Humane Letters degree from Peirce College in Philadelphia, PA. She worked as a research assistant to the Honorable A. Leon Higginbotham, Jr. from 1975 to 1976 on his first book, In The Matter of Color. Ms. Lillie was law clerk to the Honorable Clifford Scott Green, U.S. District Court for the Eastern District of Pennsylvania, 1976-1978.

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